{"product_id":"necklace-with-tree-design-by-the-nook","title":"Adjustable Necklace with Tree Design by the Nook","description":"\u003cdiv class=\"grid__item medium-up--one-third\"\u003e\n\u003cdiv class=\"product-single__meta\"\u003e\n\u003cdiv class=\"product-description-section\"\u003e\n\u003cdiv class=\"product-description__text\" id=\"product-description-text\"\u003e\n\u003cp\u003eA delicate, adjustable necklace featuring a leopard-spot animal print in Metallic Bronze, with a solid bronze-gold crescent top and brown cord. The resin used in this piece is handmade in Thailand. The combination of materials and design creates a unique, nature-inspired piece.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-accordions\"\u003e\n\u003cdetails class=\"product-accordion\"\u003e\n\u003csummary\u003eProduct Details\u003c\/summary\u003e\n\u003cdiv class=\"accordion-content\"\u003e\n\u003ctable class=\"product-details-table\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003ePrimary Color:\u003c\/td\u003e\n\u003ctd\u003e\n\u003cspan class=\"color-swatch\"\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e[\"Metallic Bronze\"]\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eZSISKA Color:\u003c\/td\u003e\n\u003ctd\u003eMulticolour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight:\u003c\/td\u003e\n\u003ctd\u003e50g*\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eShape:\u003c\/td\u003e\n\u003ctd\u003eanimal\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eType:\u003c\/td\u003e\n\u003ctd\u003eNecklace\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBrand:\u003c\/td\u003e\n\u003ctd\u003eZSISKA DESIGN\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eYear:\u003c\/td\u003e\n\u003ctd\u003e2026\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSeason:\u003c\/td\u003e\n\u003ctd\u003eFALL\/WINTER\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"product-accordion\"\u003e\n\u003csummary\u003eShipping \u0026amp; Returns\u003c\/summary\u003e\n\u003cdiv class=\"accordion-content\"\u003e\n\u003ch1\u003eShipping Policy for Zsiska.com\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHandcrafted items\u003c\/strong\u003e: Each piece is meticulously handmade by skilled artisans in Thailand\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eQuick shipping\u003c\/strong\u003e: Express delivery to USA, Canada, UK, Netherlands in just 2-5 working days, if your handmade product is in stock we attempt to ship the next day. \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWorldwide delivery\u003c\/strong\u003e: We ship to all countries globally\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustoms handled\u003c\/strong\u003e: We cover all import duties and customs clearance - no surprise fees\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSA customers\u003c\/strong\u003e: Import duty-free up to $800 USD under de minimis ruling\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTracking provided\u003c\/strong\u003e: Receive tracking information via email once shipped. \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eQuestions?\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eContact us at\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:online@zsiska.com\" rel=\"noopener\" target=\"_blank\"\u003eonline@zsiska.com\u003c\/a\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cem\u003eRead the full policy below for complete details\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eUpdated 15\/05\/2025\u003c\/em\u003e\u003c\/p\u003e\n\u003ch2\u003eIntroduction\u003c\/h2\u003e\n\u003cp\u003eAt Zsiska.com, we strive to deliver your purchase with excellent service and flexibility, every time. This policy outlines our shipping procedures and costs to ensure a clear understanding of the process for shipping your order. We take pride in crafting each product to order, ensuring you receive a piece that meets our high-quality standards. We ship to every country worldwide, directly from Thailand, with the option of standard or express shipping via FedEx.\u003c\/p\u003e\n\u003cp\u003eFor in-stock items, we can ship as soon as the next business day. For made-to-order pieces or out of stock items, please note that our products are all handmade, requiring a minimum processing time of 1-3 days.\u003c\/p\u003e\n\u003ch2\u003eOur Handcrafted Process\u003c\/h2\u003e\n\u003cp\u003eEach Zsiska piece is a work of art that undergoes a meticulous creation process by our skilled artisans in Thailand. When you purchase from us, you're investing in a bespoke creation that carries the touch of dedicated craftspeople:\u003c\/p\u003e\n\u003cp\u003eOur artisans begin with innovative design concepts transformed into custom molds. They hand-mix our signature resin with proprietary color pigments to achieve perfect consistency and vibrancy. After careful curing under controlled conditions, each piece is delicately removed from its mold for detailed hand finishing. Artisans trim excess material, polish surfaces, and hand-sand edges to achieve perfect smooth contours.\u003c\/p\u003e\n\u003cp\u003eMany pieces receive hand-applied details – from intricate painted accents to etched patterns. Depending on the collection, pieces may undergo special treatments such as waxing for a matte finish, metallic foiling, or unique texturing techniques developed by our master craftspeople. Components like clasps, chains, earring posts, and connectors are meticulously attached by hand.\u003c\/p\u003e\n\u003cp\u003eEvery piece undergoes rigorous inspection by our QA team before being lovingly wrapped in protective materials and placed in our signature packaging, ready for its journey to your home.\u003c\/p\u003e\n\u003cp\u003eThis elaborate artisanal process explains why all sales are final – each item is uniquely crafted specifically for you and represents hours of skilled craftsmanship that cannot be mass-produced or easily replicated. \u003c\/p\u003e\n\u003ch2\u003eShipping Costs\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eShipping costs may vary depending on the size, weight, and destination of your order.\u003c\/li\u003e\n\u003cli\u003eThe cost for shipping will be displayed at the checkout before you complete your order.\u003c\/li\u003e\n\u003cli\u003eFrom time to time, we may offer promotional shipping rates or free shipping on orders that exceed a specific amount as indicated on our website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eFree Shipping\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWe offer free expedited shipping on qualifying orders as indicated on our website during the checkout process.\u003c\/li\u003e\n\u003cli\u003eFree shipping is only available to certain geographic locations and may be subject to minimum order amounts.\u003c\/li\u003e\n\u003cli\u003eContact Online@zsiska.com for more information. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eDelivery Times\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eDelivery times vary depending on your location and the shipping method chosen.\u003c\/li\u003e\n\u003cli\u003eEstimated delivery times can be requested via online@zsiska.com\u003c\/li\u003e\n\u003cli\u003eFor in-stock items, we aim to dispatch within 1-2 business days. For made-to-order items, we aim to dispatch within 2-7 business days from the time the order is confirmed, depending on the complexity of the pieces.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eInternational Shipping\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWe ship to almost all international locations. Shipping times and costs will vary depending on the destination.\u003c\/li\u003e\n\u003cli\u003eFor your convenience, we handle customs clearance and cover import duties and tariffs for most countries to provide a hassle-free shopping experience.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eImport Duties and Customs\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWe take care of import duties, tariffs, and customs clearance to make your shopping experience seamless and transparent when shipping your product. The price you see at checkout is the final price you pay to ZSISKA.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFor customers in the USA\u003c\/strong\u003e: Under the de minimis ruling, you can import duty-free up to $800 USD per day. We declare your package accordingly to take advantage of this benefit. If your order exceeds this threshold, please contact us at\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:online@zsiska.com\"\u003eonline@zsiska.com\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003eto discuss delivery options or to reschedule your delivery.\u003c\/li\u003e\n\u003cli\u003eWhile we make every effort to handle all customs-related matters, in rare cases where additional charges arise, please contact us immediately at\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:online@zsiska.com\"\u003eonline@zsiska.com\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003efor prompt resolution.\u003c\/li\u003e\n\u003cli\u003eIt might happen that import duties, tarrifs and custom clearance procedures change from the moment of writing. We aim to do our best to keep this up to date and comply with all local regulations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eTracking Your Order\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOnce your order is shipped, we will provide you with a tracking number via email so you can track your package's progress.\u003c\/li\u003e\n\u003cli\u003eThis only applies for customers that leave their e-mail during checkout. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eShipping Times\u003c\/h2\u003e\n\u003cp\u003eBelow are the estimated express shipping times via FedEx (in working days) for select countries after dispatch from our workshop:\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCountry\u003c\/th\u003e\n\u003cth\u003eExpress Shipping via FedEx (Working Days)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eUnited States\u003c\/td\u003e\n\u003ctd\u003e2-5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUnited Kingdom\u003c\/td\u003e\n\u003ctd\u003e2-4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCanada\u003c\/td\u003e\n\u003ctd\u003e2-5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNetherlands\u003c\/td\u003e\n\u003ctd\u003e2-4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGermany\u003c\/td\u003e\n\u003ctd\u003e2-4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eJapan\u003c\/td\u003e\n\u003ctd\u003e2-4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eChina\u003c\/td\u003e\n\u003ctd\u003e2-4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIndia\u003c\/td\u003e\n\u003ctd\u003e3-6\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFrance\u003c\/td\u003e\n\u003ctd\u003e2-4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBrazil\u003c\/td\u003e\n\u003ctd\u003e3-7\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eItaly\u003c\/td\u003e\n\u003ctd\u003e2-4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRussia\u003c\/td\u003e\n\u003ctd\u003e3-7\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSouth Korea\u003c\/td\u003e\n\u003ctd\u003e2-4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpain\u003c\/td\u003e\n\u003ctd\u003e2-4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAustralia\u003c\/td\u003e\n\u003ctd\u003e3-6\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMexico\u003c\/td\u003e\n\u003ctd\u003e3-6\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIndonesia\u003c\/td\u003e\n\u003ctd\u003e2-4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSaudi Arabia\u003c\/td\u003e\n\u003ctd\u003e3-5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTurkey\u003c\/td\u003e\n\u003ctd\u003e3-5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSwitzerland\u003c\/td\u003e\n\u003ctd\u003e2-4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eShipping Restrictions\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eCertain products may have shipping restrictions imposed by law or the nature of the item. ZSISKA's products normally do not fall under any sanctioned categories. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eAddress Changes\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eIf you need to change the shipping address after your order has been placed, please contact us as soon as possible at\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:online@zsiska.com\"\u003eonline@zsiska.com\u003c\/a\u003e.\u003c\/li\u003e\n\u003cli\u003eWe cannot guarantee the change can be made if the order has already been processed.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eRefused Shipments\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eIf you refuse a shipment from Zsiska.com, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Zsiska.com.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eReturns and Sales Policy\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eAll sales are final due to the bespoke, handmade nature of our products. Each piece is crafted specifically for you by our skilled artisans, using a time-intensive process that cannot be mass-produced.\u003c\/li\u003e\n\u003cli\u003eIf discounts are applied to your order, the prorated amount of you paid is the maximum amount you can be refunded. The original price during promotions or because of discounts applied by yourself or by ZSISKA does not matter in this instance. The refund amount can never be higher than the amount paid to ZSISKA.\u003c\/li\u003e\n\u003cli\u003eThe unique characteristics of handmade items mean that each piece may have slight variations in color, texture, or finishing – these are not defects but rather the charming hallmarks of authentic artisanal craftsmanship.\u003c\/li\u003e\n\u003cli\u003eShipping costs are non-refundable.\u003c\/li\u003e\n\u003cli\u003eDuration of shipment or processing time as outlined on our website cannot be a reason to return your order.\u003c\/li\u003e\n\u003cli\u003eIn exceptional circumstances, please contact us at\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:online@zsiska.com\"\u003eonline@zsiska.com\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003eto discuss your specific situation.\u003c\/li\u003e\n\u003cli\u003ePlease refer to our separate Refund Policy for more detailed information.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eImportant Reminders\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAddress Accuracy\u003c\/strong\u003e: Ensure your shipping address is accurate and complete to avoid delays.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePackaging\u003c\/strong\u003e: All items are carefully packaged to prevent damage during transit. Our packaging material is designed to protect the delicate handcrafted nature of your pieces.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDelivery Confirmation\u003c\/strong\u003e: We recommend being available to receive your package, or arranging for an authorized person to accept delivery.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSpecial Instructions\u003c\/strong\u003e: If you have special delivery instructions, please include them with your order or contact us directly.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHandmade Variations\u003c\/strong\u003e: Remember that each piece is handcrafted and may have slight variations that make your item uniquely yours.\u003c\/li\u003e\n\u003cli\u003eIssues with shipping: Remember that we ship with FedEx, in case of loss, damage or any other issues with your package after shipping we will attempt to our best efforts to relocate your package or get a refund from FedEx. During this process, we can not issue a refund or resend a package unless otherwise mentioned by a ZSISKA representative. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eContact Us\u003c\/h2\u003e\n\u003cp\u003eFor any questions or concerns regarding your order, shipping, customs, or import duties, please contact us at\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:online@zsiska.com\"\u003eonline@zsiska.com\u003c\/a\u003e. Our customer service team is dedicated to ensuring your shopping experience with us is exceptional.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eReturns\u003c\/strong\u003e\u003cbr\u003e\n\u003ch1\u003eReturn and Refund Policy for Zsiska.com\u003c\/h1\u003e\n\u003ch2\u003eKey Policy Highlights\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHandcrafted uniqueness\u003c\/strong\u003e: Each piece is individually crafted by our skilled artisans in Thailand\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomer satisfaction\u003c\/strong\u003e: If you have any concerns about your (pre-)purchase, please contact\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:online@zsiska.com\"\u003eonline@zsiska.com\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003efor personalized assistance. We work around the clock. \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eQuality assurance\u003c\/strong\u003e: We inspect each piece before shipping to ensure it meets our high standards\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReturn window\u003c\/strong\u003e: If eligible, products may be returned within 14 days of receipt\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHandmade characteristics\u003c\/strong\u003e: Natural variations in color, texture, or finish are signature elements of our artisanal process\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSustainability focus\u003c\/strong\u003e: Our made-to-order approach reduces waste and environmental impact and we ask you to only order what you wish to love forever!\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cem\u003eRead the full policy below for complete details\u003cbr\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eUpdated as of 15\/05\/2025\u003c\/em\u003e\u003c\/p\u003e\n\u003ch2\u003eIntroduction\u003c\/h2\u003e\n\u003cp\u003eAt Zsiska.com, your satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. This policy outlines the conditions under which items purchased from our website can be returned or refunded.\u003c\/p\u003e\n\u003cp\u003eOur items are meticulously handcrafted by skilled artisans, making each piece a unique work of art. Natural variations in color, texture, and finish are inherent characteristics that showcase the handmade nature of our products. Our artisanal process means that production time can vary between 1-7 working days, with shipping times varying as outlined in our shipping policy.\u003c\/p\u003e\n\u003ch2\u003eOur Commitment to Quality and Sustainability\u003c\/h2\u003e\n\u003cp\u003eWe create each piece with care and attention to detail, following a sustainable made-to-order approach. This reduces waste and ensures that each item is crafted specifically for you. Our commitment to sustainability means we prioritize quality craftsmanship over mass production, which helps small businesses like ours thrive while minimizing environmental impact.\u003c\/p\u003e\n\u003ch2\u003eReturn Conditions\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eProducts must be returned within 14 days of receipt if eligible\u003c\/li\u003e\n\u003cli\u003eItems must be in their original, unused condition with all tags, packaging, and accessories included\u003c\/li\u003e\n\u003cli\u003eItems with defects or that aren't functioning properly upon arrival may be eligible for return\u003c\/li\u003e\n\u003cli\u003eDue to the custom, handcrafted nature of our products, most sales are considered final\u003c\/li\u003e\n\u003cli\u003eWe encourage you to contact customer support with any concerns so we can find the best solution for you\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eReturn Process\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eContact Us First\u003c\/strong\u003e: Before considering any return, please contact our customer service team at\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:online@zsiska.com\"\u003eonline@zsiska.com\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003eto discuss your concerns\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePersonalized Solution\u003c\/strong\u003e: We're committed to your satisfaction and will work with you to address any issues\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eApproval Process\u003c\/strong\u003e: If a return is deemed appropriate, we'll provide specific instructions and a return address\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eShipping Arrangements\u003c\/strong\u003e: You're responsible for safely packaging and shipping returned items. We recommend using a trackable shipping service\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2\u003eAdditional Costs\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eCustomers are responsible for all return shipping costs\u003c\/li\u003e\n\u003cli\u003eIf you receive a refund, the cost of return shipping will be deducted from your refund\u003c\/li\u003e\n\u003cli\u003eAny customs duties, taxes, shipping, or additional fees incurred will not be refunded\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eRefunds\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOnce your return is received and inspected, we'll notify you by email\u003c\/li\u003e\n\u003cli\u003eWe'll inform you of the approval or rejection of your refund request\u003c\/li\u003e\n\u003cli\u003eIf approved, your refund will be processed to your original payment method within a reasonable timeframe\u003c\/li\u003e\n\u003cli\u003eFor discounted orders, the maximum refund amount is the prorated amount you actually paid to ZSISKA\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eExchanges\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eFor exchange requests, please email\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:online@zsiska.com\"\u003eonline@zsiska.com\u003c\/a\u003e\n\u003c\/li\u003e\n\u003cli\u003eExchange items are subject to the same conditions as returns\u003c\/li\u003e\n\u003cli\u003eDue to the handmade nature of our products, exact exchanges may not always be possible\u003c\/li\u003e\n\u003cli\u003eWe'll work with you to find the best alternative if an exact exchange isn't available\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eAddressing Issues with Your Order\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eIf you have any concerns about your purchase, please contact us immediately at\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:online@zsiska.com\"\u003eonline@zsiska.com\u003c\/a\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor potentially damaged or defective items, please provide details and photos\u003c\/li\u003e\n\u003cli\u003eWe'll examine the information carefully and determine whether a replacement or refund is appropriate\u003c\/li\u003e\n\u003cli\u003eRemember that natural variations are part of what makes each handcrafted piece special and unique\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eImportant Considerations\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eArtisanal Quality\u003c\/strong\u003e: Each Zsiska piece reflects the skill of our artisans. The subtle variations make your piece one-of-a-kind\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProduction Timeline\u003c\/strong\u003e: Our handcrafting process typically takes 1-7 working days before shipping\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOpen Communication\u003c\/strong\u003e: We value transparency and encourage you to contact us with any questions or concerns\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eContact Us\u003c\/h2\u003e\n\u003cp\u003eFor any questions or assistance regarding your order, please contact us at\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:online@zsiska.com\"\u003eonline@zsiska.com\u003c\/a\u003e. Our team is dedicated to providing exceptional customer service and ensuring your Zsiska experience is positive.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003ePlease note: This policy is subject to change without notice and may vary depending on the specific circumstances of each case.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003eUpdated: 15\/05\/2025\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"product-accordion\"\u003e\n\u003csummary\u003eProduct Care\u003c\/summary\u003e\n\u003cdiv class=\"accordion-content\"\u003e\n\u003cp\u003eZSISKA jewellery is crafted from high-quality resin. To keep your pieces looking their best:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAvoid contact with perfume, hairspray, and chemicals\u003c\/li\u003e\n\u003cli\u003eRemove jewellery before swimming or bathing\u003c\/li\u003e\n\u003cli\u003eStore in a cool, dry place away from direct sunlight\u003c\/li\u003e\n\u003cli\u003eClean gently with a soft, dry cloth\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pdp-heritage\"\u003e\n\u003cp class=\"pdp-heritage__text\"\u003e\u003cspan class=\"pdp-heritage__long\"\u003eDutch design, Thai craftsmanship since 1992 · Designed, poured, mixed, painted \u0026amp; polished by skilled artisans\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Zsiska Design","offers":[{"title":"Default Title","offer_id":58007639327102,"sku":null,"price":50.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0729\/7466\/3983\/files\/8450150TREEQ01_1024x1024_2x_090d784e-476c-4d99-af7e-2ba9e202d0df.webp?v=1789126579","url":"https:\/\/robertsonathome.com\/products\/necklace-with-tree-design-by-the-nook","provider":"robertson at home","version":"1.0","type":"link"}